Web service 05
Smart Tracking
Branded tracking pages with live visibility, feedback, and upsell.
About this product
Built for the full purchase chain
Smart tracking lets you create branded pages with real-time notifications, delivery visibility, feedbacks, and upsell opportunities — turning every shipment into a confidence-building customer experience.
Capabilities
- Fully branded tracking experiences
- Real-time notifications across channels
- Live delivery visibility with carrier intelligence
- Post-delivery feedback collection
- Contextual upsell and retention moments
Outcomes
- ✓Fewer “where is my order?” support tickets
- ✓Stronger post-checkout trust and NPS
- ✓New revenue opportunities inside the tracking journey
Explore the product
See how it works in the interface
Connected features
Every Velo service shares the same governed data layer — so smart tracking stays aligned with the rest of your purchase chain.
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Returns and Exchanges
Self-service returns with smart exchanges and automated refund flows.
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Order-level visibility across every stage of the purchase chain.
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Driver Platform
Secure delivery handling for logistics-led operations.
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Data Structure and Privacy
Govern how commerce data is stored, validated, accessed, and retained.
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